Privacy Policy

This Privacy Policy explains how iLAVIN (“we”, “us”), a brand operated under ZX Ventures, collects, uses and protects your information when you use ilavin.com.

Information we collect

• Order information: your name, mobile number, delivery address and pincode, collected when you place an order.
• Payment information: payments are processed by third-party payment gateways. We do not store your card, UPI or bank details on our servers.
• Reviews and messages: content you voluntarily submit through review or contact forms.

How we use your information

• To process, pack, ship and deliver your orders.
• To contact you about your order status or delivery.
• To respond to your enquiries and support requests.
• To improve our products, website and services.

Sharing

We share your information only with service providers who need it to fulfil your order — courier and logistics partners and payment gateways. We never sell your personal information.

Data retention & security

Order records are retained as required for accounting and legal compliance. We use industry-standard safeguards to protect data in transit and at rest.

Your rights

You may request access to, correction of, or deletion of your personal information by writing to us at support@ilavin.com.

Contact

For any privacy-related questions, email support@ilavin.com.